mine ask for my permission to insert the battery 
We received the below item at our warehouse, but since it has a lithium battery inside, we are unable to register the item into your My Page.
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Package tracking number:
Prohibited item:
Including other items:
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Currently, the battery is separate from the device, and not inserted inside. According to EMS regulations, we cannot ship the item in its current state. The battery must be inserted into the device before we can ship it via EMS.
We can help insert the battery into the device with your permission. Please let us know if you would like us to do that, and register the item into your My Page for EMS shipping.
Thank you for your cooperation and understanding.
Sincerely,
Tenso Customer Support Team |