但voicemail 成2個幾月都未整好
收到回覆但答多條問題都費事回
Thank you for contacting Lycamobile Customer Support.
We do apologize for the inconvenience that this has caused you but rest assured we are here to help.
To further assist you, kindly give us the following information’s below in regards to your Voicemail issue.
· Customers MSISDN?:
· Dialed number:
· Whether customer is trying to change personalize/ retrieve VMS:
· Handset model/IMEI:
· Is any other LYCA customer around you also facing same problem(Yes/No idea):
· Full Location address(house number (building name) ,street name(number) ,location, city) with Postcode:
· Error message:
· Date and Time of problem or Last attempt:
· Provide alternate number for manual guidance?
· Comments if any:
For more Terms and Condition of the service, please visit our website www.lycamobile.hk.
Should you have any further enquiries please do not hesitate to contact us by email at cs@lycamobile.hk
You can also call us by dialing for free on 141 from your Lycamobile handset or dial 5808 2694 from any other handset.
Thank you very much for choosing Lycamobile. Call the world for Less. |