[操作疑難] Lenovo 螢幕白點 話係壓傷保用不包！

Djtrump

部機冇拎個出街 一日突然出現白點 好似之前的ipad Pro 10.5， 但蘋果直接幫你換機

拎去 荔枝角客務中心 已話八成可能係壓傷人為， 第二日維修人員打電話，人為保養不包 更換二千七百蚊！

話同佢講冇意思，叫我打去客戶電話

有何高見！？

_______updates #73 and more coming
之前打畀客務 佢終於回覆email， 加一張正面螢幕照片

Regarding the captured case we found that the machine has a white spot that cannot be covered by warranty. We hope to obtain your kind understanding in this regard. For more information on the warranty policy, you may feel free to visit our website https://support.lenovo.com/hk/en/solutions/ht104148 .



Should you have any query, please feel free to contact us at (852) 3140-2788. Thank you very much.
_____________

KinChungE

有光印多數係壓到diffuser變形, 唔包好正常
除非同一model好多人一齊出事, 或者新買一開機已經係咁

另外, 一般買Notebook/LCD Mon其實都唔包0光0死, 你呢D唔符合保養範圍

Miipp

呢個係灰色地帶野，只得一 d 牌子會保。

低見：治標自己逃個 panel 換，中階 panel 幾舊水落樓；治本以後搵肯保的牌子買，或揀 OLED panel，唔好用 LED backlight

super_hkg

拎去 荔枝角客務中心 已話八成可能係壓傷人為， 第二日維修人員打電話，人為保養不包 更換二千七百蚊！...
Djtrump 發表於 2020-10-22 12:17

你話我就係果兩成，我都冇拎過出街

觀星是答案

你話我就係果兩成，我都冇拎過出街
super_hkg 發表於 2020-10-22 12:50

唔需要拎出街 , 係機上面放重野 , 或者大力少少壓一壓都有機會出白斑

Djtrump

回覆 3# Miipp

It is touch mon. ， 又會貴好多？

Djtrump

唔需要拎出街 , 係機上面放重野 , 或者大力少少壓一壓都有機會出白斑
觀星是答案 發表於 2020-10-22 14:29

點解會擺嘢喺上面？ 另外部機平時我打直帶

觀星是答案

點解會擺嘢喺上面？ 另外部機平時我打直帶
Djtrump 發表於 2020-10-22 16:08

有好多理由，例如放 d 書係上面，係上面放食物 (當餐桌用) 之類都見唔少
又或者用手夾住部機行 (可能根本唔覺自己用緊好大力) 而壓傷左個 panel 都不自知

ckyuen2

白點唔多人講
中兩次白點咁多
樓主隻手指應該內功深厚

pc1668

部機冇拎個出街 一日突然出現白點 好似之前的ipad Pro 10.5， 但蘋果直接幫你換機

拎去 荔枝角客務中心 已 ...
Djtrump 發表於 2020-10-22 12:17

for this case, i think only HP would replace the mon free of charge. My HP x360 has a 光印 at the center at the end of the 3rd year, they have replaced it (touch mon) for free!!