需等 4 ~ 5 週或更長時間 才能完成 RMA
【RMA 要等很久啊 😂】有 Intel Core i9-13900K 用家在 Reddit 訢苦，3 日上午收到 Intel Customer Support 的來信，告知該用家目前已經沒有 Core i9-13900K 處理器可作 RMA 替換，但可以提供更高規格的替換型號，不過需要 4 至 5 週或更長時間才有貨可換，由於突然出現大量 RMA 個案，相信有不少人也碰到了相同的慘況。
🔵 這是 Intel Customer Support 寄給用家的信︰
「We have an update for you. I was able to successfully validate your product and it is still under warranty. However, at the moment, due to stock availability issues, we don't have an actual or same-part replacement available for the reported unit, Intel® Core™ i9-13900K processor, as well as a higher but compatible replacement, and normally it would take 4 to 5 weeks or more before our stocks are replenished. We’d like to know if you’re willing to wait 3-4 weeks while we check with our planning team about stock replenishment.
我們有一個消息要告訴您。我已成功驗證您的產品並且它仍在保固期內。然而，目前由於庫存短缺，我們無法為你報告的產品（Intel® Core™ i9-13900K 處理器）提供相同或替代部分的替換件。此外，雖然有更高規格但相容的替換件，但通常需要 4 到 5 週或更長時間才能補充庫存。我們想知道您是否願意等待 3-4 週，以便我們與規劃團隊確認庫存補充情況。
We look forward to hearing back from you about this. To allow you ample time to respond/provide the information above, is it okay if we follow up with you on Wednesday, September 4, 2024? If we have not heard from you, we will check back with you on the date mentioned above to make sure that we can efficiently address your concern.
我們期待您對此的回覆。為了給您充足的時間來回應/提供上述信息，我們是否可以在 2024 年 9 月 4 日（星期三）與您進行後續聯繫？如果我們沒有在此日期前收到您的回覆，我們將在上述日期與您確認，以確保能有效處理您的問題。
We do apologize for the delay.
我們對此延誤深表歉意。」
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